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What payment methods do you accept?

Please find the payment methods we accept below :. Australia. - Visa & Mastercard. - AfterPay. - Google Pay. - Apple Pay. - Layby. - Paypal. - Paypal (Pay in 4). New Zealand. - Visa & Mastercard. - AfterPay. - Paypal. International. - Visa & Masterca

What currency will I be charged in?

We currently accept orders in Australian dollars, USD, and GBP. For other currencies, orders will be charged in Australian Dollars and then converted into your local currency via your chosen payment method.

Can I use multiple discount codes?

Unfortunately, only one discount code can be applied per order.

How do I find and use my store credit?

All store credits are held in your Model Chic account. To find and use the store credit, simply log in or create an account with the same email address that was used to place your order. Once logged in, your store credit will appear during the checko

Is there an expiry date on the store credit?

No, there is no expiry on our store credit and the credit will remain in your Model Chic account until you are ready to use it. Store credits can be used at anytime across our entire product range.

My store credit or discount code isn't working, what should I do?

Store CreditIf you are having trouble accessing your store credit or it is not appearing during the checkout process, please ensure you are using the same email address that was used to place your initial order. If you require additional help, please

Do you offer free shipping?

We do offer free standard shipping for all Australian orders over AU$150.00. We do offer free shipping for all New Zealand orders over AU$200.00. Further shipping information including shipping timeframes and rates can be found here.

Do you have a sale coming up?

We don't have any upcoming sales planned at the moment. However, if you sign up for our newsletter, you'll receive a 10% discount code for your next order and we'll also send out emails about future sales :)