Returns are accepted within 30 days of delivery, excluding final sale items and earrings. Full price items can be returned for either a refund (AU Returns Only) or store credit. Marked down items - including sitewide sales and promotional bundles are
We do not offer direct exchanges. A return for your item can be generated on our returns policy page here. Once we have received your return, you will be issued a store credit which can then be used to place a new order.
Australian returns. Please visit our return policy page to begin the returns process. International returns. Please contact our customer service team here to begin to returns process. Please view our returns policy here to ensure your return meets ou
We accept returns for full price items within 30 days of delivery. For further information and to view our returns policy in full, please visit our returns policy page here. Orders must be lodged with the postal network within 14 days of your return
Unfortunately we do not accept returns for clearance items as they are final sale items. View the full returns policy here.
Once your return arrives back to us, you should expect your return to be processed within 3-5 business days after we receive the item. You will be notified via email once your return has been processed. We highly recommend you keep the tracking detai
We are unable to accept returns for earrings and/or clearance items. A clearance item will be marked as a final sale item in the product description. Our return policy can be read in full here.
Yes, we accept multiple returns in one parcel, you will need to include all your order numbers on the returns form.
Your return label can be purchased via our returns policy page here. Once generated, your return label can be download to be printed or saved. Once it is purchased, your return label will be sent to your email. If it is not received, please check you
If you are needing to change the colour or size of the same item and you are under a time constraint due to an upcoming event, please contact our customer service team here with your event date and desired colour or size and they can assist you furth